Please look through the frequently asked questions below to see if there is an answer to your problem
Plug the Flash Drive in to your computers USB slot. If the window does not pop up automatically browse to your computer drive by clicking start, type explorer and click File Explorer. Click on the drive called NSP_USB. In this drive is a file called RunThe NationalSafetyPassport. Double click this file and this will start the Flash Drive application.
There are two main reasons for this error:
Make sure you only have one flash drive inserted at any one time.
If the National Safety Passport program is run before the correct driver has finished installing this error can occur. Try removing the flash drive. Restarting the computer. Inserting the flash drive and waiting until the drive has finished installing the driver before running the National Safety Passport course
You have two choices
On the Flash Drive main menu the module are listed in three columns.
The modules will either have a green tick and not be selectable, or will not have a green tick and will be selectable
Using the mouse click on one of the modules that does not have a green tick. This will load the training for that module
The National Safety Passport Flash Drive enables people to complete our training on a computer that does not have the internet
However at the end of the training after selecting and adjusting your picture for the card and profile the Flash Drive requires an internet connection to upload the details to us.
If you do not have a computer with internet connection then you need to use a computer with internet connection or return the Flash Drive to us and we will process the drive here (if you have had issues with the photograph, please enclose a copy of a passport style photo and we will upload the photo)
The National Safety Passport Flash Drive can only be used once for one individual.
If you wish to help save the planet you can return the flash drive to us for recycling.
If you have the flash drive, have completed the training, selected and adjusted you photograph but do not have a computer with an internet connection you can return the flash drive to us to process at:
National Safety Passport
North Shore Road
Stockton on Tees
Our training is available currently in the following languages:
If you want the training in a different language please let us know what language you are interested in and the number of units you would require. Once we have enough interest in a new language we will translate the course and make new languages available.
EMSS accept a number of different safety passports that meet its guidelines. Visit emsssafetypassport.co.uk to see if your safety passport is accepted. If it is not then the National Safety Passport is the fastest way to get an EMSS Safety Passport.
Why not contact us